| Situation : Manager boys’ soccer and baseball league changes are the way of things!
Critical Issues : I needed to reach all team members urgently with changes, cancellations, and general team information. Money is a real issue too. It’s my responsibility to keep the lists and make the calls and send the emails. I couldn’t collect much money to pay for any service.
Reason : For teams, the manager is supposed to provide all coordination. Members rely on the coordinator to provide all updates and information. And manual phone tree practice doesn’t work today with everyone changing their contact information so frequently. Games are cancelled due to weather, fields are changed last minute, and the team’s parents are always changing their work numbers and phones. You can’t count on email to reach everyone in time. Some people check their email first, some the home phones, others their offices and lets not forget about their mobiles.
Service Provided : 2Unify provided me with a system that allows me to reach everyone in just a minute. I simply went to one web page, created the message and recorded it. 2Unify did everything else.
Result : Over the last six months, reorders using our Internet-based solution have jumped 64 percent compared to reorders during the same period a year ago, before our solution was implemented.
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