SERVICES
Reach everyone once their way.

What would it mean to you if you could leave one message and know that everyone actually heard it almost immediately? Would you gain time, improve relationships, increase safety, or speed results?

2Unify has been designed to be very flexible while ensuring robust, dependable service. The uses are limited only by your needs.

Using the 2Unify service you:

  • Leave one message and everyone will receive your message immediately
  • They receive the message in the way they want – phone, email or other devices
  • The service tracks message deliveries and gathers answers to questions you ask
  • Members maintain their own information and can keep it confidential
  • Emergency messages are delivered as easily as one click

So why use 2Unify . . . because you don’t have time for phone trees.

You have more important things to do!


Service Offerings

2Unify offers 3 different service levels to ensure attractive pricing that matches the functions needed by each group. SureTree provides all the base functions and will usually be appropriate for local teams and social organizations. 2Unify Basic provides the additional features needed by teams wanting additional controls of authentication and advanced message management for the coordinators. 2Unify Professional builds on the earlier feature sets and adds the ability to poll members for answers to question and hierarchical capabilities. Below is a more detailed description of each Service offering. (Note: There is a unique mix of functions that are available for the U.S. Government. Please contact 2Unfiy Customer Services Department to review these capabilities and contracts.)

SureTree is for teams who want to communicate with their members accurately and timely with privacy, speed and certainty. These groups do not need the advanced features such as polling. This service is offered at a very low cost based on your team’s size. There are no incremental costs for minutes of use or length of message. Set-up and storage costs are in the base flat rates per month. There are never any surprises for the team regarding costs for their service.

The pricing is monthly and discounts are offered for large groups and extended periods of commitment. Examples of SureTree users include football, tennis, and baseball teams, Cub Scouts, wrestling teams and soccer teams to name a few.

2Unify Basic is for teams that need all of SureTree’s capabilities of privacy, speed, certainty and additional capabilities for the coordinator to manage calls with advanced capabilities. This service level is most likely needed by more sophisticated groups, businesses or in higher "control" situations. This service’s advanced features include for example the ability to stage messages for future release (day and time) and delivering messages restricting delivery to one method to better control message sensitivity and provide auditability of receipt.

All of these features would be useful when preparing for business interruptions, disaster recoveries, alerts or communicating highly confidential/proprietary information to your team. Further, users include construction companies managing subcontractors, unions making managed call-backs for dispatch support, communications with disparate teams, and schools needing to ensure prepared messages are staged and ready for emergency situations.

The pricing approach matches all of the product offerings – based on number of members to the group. This pricing is all inclusive and there are no additional service fees for minutes of use, data storage, reporting, set-up or emergency call out services.

2Unify Professional is used by teams that need all of the 2Unify Basic capabilities, and the ability to: ask questions inside a message (polling), get consolidated answers in real-time from the group’s members, demonstrate compliance of communications and authenticate receipt by each member, and provide for hierarchical message delivery and responses.

The capabilities unique to the Professional service is likely best for teams such as first responders, product recalls and project rollouts where the ability to poll for responses would be of particular value. For dispatch scheduling or compliance monitoring the same advanced services would benefit contracts, unions, and other ad hoc staffing requirements. Volunteer organization, universities with booster clubs, and conferences or other scheduled events are examples of groups that would profit by having an opportunity to contact customers with value added information and, using that same communication event, gather additional customer information.

The pricing approach matches all of the product offerings – based on number of members to the group. This pricing is all inclusive and there are no additional service fees for minutes of use, data storage, reporting, set-up or emergency call out services.

SELECTED FEATURES AND SERVICES
BASIC PROF
MESSAGE DELIVERY
Immediate message delivery to email & phones using members' personal sequences Yes Yes Yes
Deliveries tracking in real time - Retries continue until delivery confirmed Yes Yes Yes
Emergency message delivery - priority delivery and rapid retries Yes Yes Yes
Message delivery tracked in real time Yes Yes Yes
Message created by phone and web in automated form Yes Yes Yes
Future dating and messages on hold No Yes Yes
Get members' answers to questions interactively in a message (polling) No Yes Yes
Message delivery specified to single form - phone or email only No No Yes
Recurring message capability No No Yes
Pin number identification by member for delivery audit compliance No No Yes
Message forwarding with group hierarchy and coordinator reply No No Yes
Group & Member Management
Members manage their own information updates real time, any time Yes Yes Yes
Privacy controls for both the group and by each individual member Yes Yes Yes
Membership invitation, removal and status automated Yes Yes Yes
Message and group archival services automated to coordinator Yes Yes Yes
Assistant coordinators privileges Yes Yes Yes
Message and group compliance reporting and exporting of group information No Yes Yes
Large group reporting and export support No No Yes


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2UNIFY PROVIDES SECURE AND COST
EFFECTIVE MESSAGE DELIVERY TO ALL
YOUR MEMBERS, SPEEDING DELIVERY,
REDUCING COSTS AND IMPROVING
EFFECTIVNESS.

LEARN HOW 2UNIFY HELPED THE UNITED STATES COAST GUARD STAY CONNECTED THROUGH ANY STORM OR EMERGENCY
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©2006 2Unify, LLC Copyright protected. Patent Pending. All rights reserved.
SureTree and 2Unify are trademarks of 2Unify LLC.