Challenges
Children are our most valuable asset. Their care and protection is of vital importance to us all. Ensuring parents are informed in a timely and accurate manner is not just good to do, it is imperative in today’s environment.
There are messages that need to be delivered with no specific urgency, and if the parent doesn’t happen to get it, while important, it is not critical.
However, in today’s world there are critical messages that must get to parents quickly and only to the parents. At these times, messages must "find the parent" using all of their contact alternatives (their personal contact tree). This would include multiple phone numbers and emails. And the parent needs to confirm that they received the message so the school can clearly know who will be there to pick-up their children and who didn’t get found to hear their message!
Additionally, with multiple households responsible for a single child, changing jobs, phone numbers, email addresses and so many other changes, it is virtually impossible for the school to maintain and guarantee accuracy without the parent having responsibility for their information. Allowing parents to update their information at anytime, a child’s caretaker can always be reached immediately.
Other services, simply place calls and leave voicemails or send automated faxes. These alternatives don’t ensure the parent actually hears the message. Call centers, automated calling services and fax services can only assure you that they tried to send the message. The school can’t possibly know when parents will show up to pick up their children in critical situations. For mass emails to the parents "old" mailboxes, again, there is no certainty the parent even receives the message, and there is certainly no confirmation that the parent ever read the message.
With 2Unify, the school can immediately see each parent that has and hasn’t heard the message with certainty. This knowledge allows the school to take care of each child appropriately and to manage next steps with clarity.
Children are kept safe and parents are informed and involved.
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