SERVICES
Challenges

Teams span all spectrums – they are small to very large, they are poorly to fully funded, they are made up of kids and parents to adult based leagues. Even with this great diversity, they all share some common challenges.

Urgent messages regularly need to be sent about schedules, matches, fields, times and so many other details. Finding all of the team members (kids, parents and adults) is always a challenge. Most members work, or have other life commitments. And getting the members the messages before the show up for the cancelled game is a very real challenge!

Being able to know who has and who hasn’t received the new information is imperative. Fax messaging, automated call message delivery, call center services simply leave messages. Blasting out emails doesn’t work when so many people only check them periodically. None of these alternatives is sufficient when members must get the message on time.

The common phrases we hear from all coordinators (leaders, manager, or schedulers) are:

  • This is really hard work and I just don’t have the time for phone trees.
  • It takes more time than I have and emails don’t help really.
  • There are always a few people you can never find, other who always claim they never got the message and other who just want to talk when you have 50 other people to reach.
  • Being able to easily know the status of a "change message" is so important. Being able to change plans in process is really important.
  • Members are very concerned about giving out their contact information. Keeping it confidential is imperative.
  • Calling centers that just leave messages just don’t work for us. I have no idea if they actually heard the message or if it is sitting on their answering machine.

Many members are not computer literate or they just prefer the phone. They need systems that are very easy to use, foolproof and transparent.

Benefits Achieved

With 2Unify a team/league can be established their groups by teams or leagues or coaches or any other grouping that works for them. 2Unify is uniquely capable of allowing members to be a member of multiple groups. Members now only need to maintain their contact information in one place. This capability is part of 2Unify’s patent pending technology.

Further, if there are multiple parents responsible for a single child on a team, they can both be added to the group and can maintain their information independently. Further, all parent and group information can be maintained confidentiality with complete privacy.

By having each team member/parent maintain their information in only one place, this helps ensure their information is current and it improves the probability of the parent actually maintaining their contact information.

Further, the team/league can see discretely each member’s responses. With this information the team can make decisions based on accurate information received in real-time. The service costs to perform calls and emails, is usually close to today’s costs.

The time savings for coordinators (leaders, managers) is significant. Many coordinators are reporting hours saved per message. The additional values for the coordinator are the ability to be certain of answers, the time it savings to get the accurate information, and the ability to make decisions "on the fly" with the benefit of information.

Members are reporting their excitement about 2Unify’s ability to keep them accurately and timely informed. Their level of technical sophistication has been tested and determined to be minimal. Those who are technically sophisticated use the system to it’s fullest, those with minimal capability can get all of the information they need when they need it.


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2UNIFY PROVIDES SECURE AND COST
EFFECTIVE MESSAGE DELIVERY TO ALL
YOUR MEMBERS, SPEEDING DELIVERY,
REDUCING COSTS AND IMPROVING
EFFECTIVNESS.

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©2006 2Unify, LLC Copyright protected. Patent Pending. All rights reserved.
SureTree and 2Unify are trademarks of 2Unify LLC.