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  • Most users have started without needing any training. However, if you would like to have a more expert understanding, Flash Training is available for 2Unify subscribers.

  • Alerts and system-wide messages can be seen at the top of the home page for all subscribers.

  • There is also self-help available on the service’s various pages

  • If you have questions not answered in the Self-help instructions or the Flash Training you have two options:
  • General questions:
    • Send an email to the support center - support@2Unify.com Questions received between 7 AM and 7 PM will be answered in approximately 60 minutes. In your email you can request either a written answer or a direct call.
    • If there is a more urgent question, please call 484-334-8321. This number will be answered from 7AM to 7PM.

  • Coordinator urgent support:
    • Coordinators will be given a dedicated contact number to make 24x7 support calls.

  • Regular newsletters will also be available to all subscribers sharing best practices, tips and hints to enable you to continuously improve the service’s value to your team.


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2UNIFY PROVIDES SECURE AND COST
EFFECTIVE MESSAGE DELIVERY TO ALL
YOUR MEMBERS, SPEEDING DELIVERY,
REDUCING COSTS AND IMPROVING
EFFECTIVNESS.

LEARN HOW 2UNIFY HELPED THE UNITED STATES COAST GUARD STAY CONNECTED THROUGH ANY STORM OR EMERGENCY
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